Cancellation Policy

Please refer to the table below for cancellation fees.

Cancellation fee

Counting from the day before your stay

*A separate cancellation policy may be set for each accommodation plan.
 For more details, please check the plan details page.
*This indicates the cancellation fee rate applied to the basic accommodation fee (including service charges, excluding taxes).
*In the case of consecutive nights, the first night will be used as the basis.

Number of applicants: 1 to 30

Period Cancellation fee
30-15 days ago Free
14-8 days ago Free
7-3 days ago 30 %
From 2 days before the day before your stay 50 %
No notice or no-show on the day 100 %

Number of applicants: 31 to 100

Period Cancellation fee
30-15 days ago Free
14-8 days ago 10 %
7-3 days ago 30 %
From 2 days before the day before your stay 50 %
No notice or no-show on the day 100 %

Number of applicants: 101 or more

Period Cancellation fee
30-15 days ago 10 %
14-8 days ago 15 %
7-3 days ago 30 %
From 2 days before the day before your stay 50 %
No notice or no-show on the day 100 %